MNI uses one of the world’s most renowned computerized business operating systems, Elixir, to ensure that you get on-time deliveries with your exact specification.

Our Sistem Informasi Pelanggan dan Produksi (or SIPP) enables us to streamline order taking, production, wrapping, labeling, transport and delivery into one smooth operation hence providing fuss-free, and efficient service .

MNI has spent no expense to consistently train our personals to provide services on a scale never before available in the local newsprint-supply business. Our priority is our customers and our highly trained personals will have no problem to customize services to meet local and regional market needs. They are totally customer-focused and their work schedules revolve entirely around customer needs.

MNI will continuously improve our services and we value any feedback at all time.

Another innovation from MNI by creating performance advisors that has in depth experience in newspaper printing and production with regards to quality and to technical issues. They take the initiatives to arrange regular visits to customers’ printing plant to ensure optimised performance from our MNI Sutera on their printing machines.

We are on-call at any time should the need arise and our troubleshooting and advisory service is entirely complimentary. We also provide technical support to customers requiring new technical developments and to gain better knowledge in terms of printability and run ability. The priority here is to ensure minimal downtime on your production lines and maximum efficiency in delivery and usage of our newsprint rolls.